Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (508) 753- 3860 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.5 | 68 Reviews

28 cu. ft. Food Showcase 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF28K9380SR

Prices based on manufacturers' suggested amounts. Lower pricing or discounts may be available. Ask for details!

Available in 2 Color(s)

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Better Electric, Inc. for more details.

We currently only offer this product for purchase within 75 miles of our store.

 
Image Feature

Food Showcase

An outer door provides quick and easy access to on-the-go items.

Image Feature

FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

Image Feature

Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Image Feature

Triple Cooling

Three cooling systems keep food fresher, longer.

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Image Feature

External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

Image Feature

Ice Master

A space-saving design keeps drinks cold with lots of ice.

Image Feature

ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Food Showcase An outer door provides quick and easy access to on-the-go items.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.
Key Features
Food Showcase Yes
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Wine Rack Yes
Showcase Door Yes
FlexZone™
Total Capacity (cu. ft.) 5.75 cu. ft.
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Drawer Divider 2
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light High Efficiency LED
Shelves 1
Power
ENERGY STAR® Certified Yes
Capacity
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 49.0" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 34 1/4
Net Height without Hinge 70 3/4
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Buy More Save More Delivery and Installation Rebate

Offer Expires: 6/1/2020 to 7/31/2020 Must be postmarked by: 9/30/2020

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 9/30/2020.

Samsung Kitchen You Can Count On Rebate

Offer Expires: 5/14/2020 to 7/8/2020 Must be postmarked by: 10/6/2020

Receive a 10% rebate with purchase of 3 or more qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 10/6/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

61% of reviewers recommend this product.

1 Stars

Unbelievably Awful

Unhappy Owner 4/27/2020

ice maker freezes up every 4 to 6 weeks. having to replace compressor, board, refrigerant for 2nd time in one month; refrigerator is 3.5 years old. repairs take a week w/70% success rate.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Bana 4/14/2020

I bought Four months ago and I am happy to have it
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great out the box

4 door cube 4/13/2020

I bought this refrigerator thinking I was getting a deal. I did get a deal but it states finger print resistant. Not the case. Fingerprints every where. Constantly cleaning the outside of it. I love the refrigerator though.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Stinks!!

DukeZ 4/3/2020

ice maker continually freezes up and even when you call you get no assistance. now i have an ice maker that is frozen shut and no ice. so i am buying ice! some messed up design!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love this Refrigerator

Commodore_007 3/26/2020

First of all, it is a showpiece in our kitchen. Distinctive and modern. I really like the glass shelves - easy to clean. The lower right corner can be used as either a refrig or freezer at the touch of a button. Some of the features that make this a great refrigerator are: a flip up shelf, a half slider shelf, ice dispenser for large cups and French-doors for large items.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great flexibility - very large

Noah 3/24/2020

This is a great fridge, it offers great functionality, easy to use, lots and lots of interior space and is very attractive in the kitchen. Note the large size and be fully aware that the height of the front section is larger than a normal fridge, make sure it fits!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nightmare of Refrigerator

Madelii 3/23/2020

had this refrigerator for 2 years #1 they replaced the ice maker #2 freezer broke, food ruined. #3 fridge doesn't cool, once again our food is ruined, we've lost hundreds of dollars on our food.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible fridge because of the ice maker

Abbs 1/23/2020

terrible ice maker. must be defrosted at least once a month to work properly. extremely disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Insanely poor quality

Vesa 1/13/2020

this fridge just keeps breaking down over and over again. during first 1.5 years we had 3 coolant leaks. we finally got a new unit and it has had its door sensor break twice already in a year.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Freezer Problems

Kevin 1/2/2020

little over 2year so far, problems on freezer and door seal tear out very disappoint.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible Quality

Upset Customer 12/7/2019

not happy at all. the ice maker has failed twice, the temperature sensor broke, water all over the place, spoiled food, and more than $1000 in repairs.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst refrigerator ever

Aaron 11/6/2019

for how expensive it cost the whole unit brokedown after less than two year. the warrantee only cover 12 months. first the ice maker always got clogged up and the whole fridge stopped working.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad quality , Frustated - RF28K9380SG

Vishal 11/4/2019

we loved samsung for innovation and technology until now. it's been 10 days we are without a fridge. we bought this fridge almost 2.5 yrs ago, experiencing issues with compressor and icemaker now.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Fridge

charles Yotcoski 10/16/2019

great refrigerator, would recommend to anyone. keeps food soooo cold
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I want to dump it in the river

Mike W 9/13/2019

the ice maker is a big piece of junk. it ices up every couple months. although we had it serviced, it is now out of warranty and they wont do anything. terrible product, terrible company.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker and water filter constantly get stuck

HeavySnarker 9/7/2019

the fridge itself is good, but the extra features cause problems. the ice maker gets stuck twice a year, and it's very hard to open. the water filter is also hard to open to replace.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

We love this configuration

DallasTex 9/1/2019

compartmentalized storage in the freezer section makes it a lot easier to organize - and retrieve what we want. the 5howcase door makes it easy to access things frequently used.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Don't get this if you like ice

Iceless in Arizona 7/27/2019

soon after the warranty expired, ice would start to accumulate and i'd have to chip it off every couple of weeks. now the ice bin is frozen and it can't be removed and it no longer makes ice.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Love the fridge hate the Icemaker

Luvnlif 7/24/2019

i love this fridge! the problem is the ice maker. it's 2 yrs old. it drips, freezes up & have had to use a hairdryer to get it thawed, fan makes noises. then it will stop making ice for a day or so.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing Fridge

pradd20 7/16/2019

love the size. flexibility of fridge or freezer slick look and no finger prints. i would def recommend this product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

lovely but has its issues

foodie gal 7/2/2019

refrigerator section works well. freezer doesn't always cool to temperature. we've also had issues with the ice maker. it drips in the refrigerator and on outside. fingerprints are also an issue
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Had Really Bad Experience

RV1008 7/1/2019

the technician came and told us that the fridge is blowing cold air and is still working fine (although our food was smelling bad), but agreed that the freezer is not working.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker

EstaG 6/3/2019

bought this refrigerator in 2016. ice maker has been replaced 4 times. it is also not covered under the lemon law. very dissatisfied
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker sucks.

Samuel232 5/4/2019

Purchased 7 months ago and ice make has been trouble from beginning. Finally it quit. Purchased onsite warranty etc. Samsung says no service in my area.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Refer is big and good but the ice maker is Bad

GregTuck 4/17/2019

We bought this in July 2016. It is a good refrigerator and very versatile. We have had the Ice Maker repaired or replaced 3 times. It still quits working once a week.I have to defrost it and reset the circuit. It has never kept up with the ice use of just my wife and me. I would not buy it again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great ref.

Tony 2121 4/11/2019

Samsung is a great company.we bought this ref.last summer and had some problems with the ice maker & the wireing in the door,the service people had to come to our house 3 times& Samsung said because we had 3 service calls in the first year,they replaced the unit with a new one a few weeks ago. You can't beat that a great company
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

NICE DESIGN

imajin 3/21/2019

refrigerator DOOR is spoiling the milk.It lasts 10 days before expiration date before taste changes
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Nice fridge

Lbrown1234 3/18/2019

Bought the fridge at RC Willey. Water and temp door came with a big dent. Ordered a replacement door and nothing came with the door. Hinge, molding, water plate......tried taking it off the old one but was to difficult. Not at all happy about this!! When ordering a replacement it should come with everything in tact. You made it a nightmare!!!!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not very happy with this appliance right now

Frustrated Owner 2/15/2019

Bought in fall of 2017, freezer section quit working in December of 2018. Have had Samsung Repair Tech out 3 times now with a 4th visit scheduled now because the upper fridge area has quit working too!! Will have to go through the weekend without any fridge except for one in the garage that was much cheaper than this one and still runs like a champ...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Horrible Ice Maker

Debvzw 1/21/2019

I bought this fridge in July 2018. The ice maker has froze up 4 times since then. I have to keep a bag of ice in my $3000 fridge for when the ice maker doesnt work. Up to now we've been able to unfreeze it by using a blow dryer to get rid of the ice but again absolutely ridiculous for a $3000 fridge. Also, I have the stainless steel and fingerprints are horrible. I dont understand the people that say it doesnt show finger prints and they can use magnets. Do we have the same fridge? Other than that I love the space the in the fridge and the adjustable shelves.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Big fridge, love it, got SS

gwensh 1/19/2019

We have had this fridge for almost 2 mos. It has tons of space. I like that the front still was magnetic. It is so quiet. Yes, you hear ice dropping when it is ready but that doesn't bother me in the slightest. There is a weird a 2 sec whistle sound that seems to be something with the water but we were told that may go away (it's not much of a bother either bec I really love the fridge). Great lighting. I bought some plastic bins to organize some items, like condiments (we have a lot). It is very deep so make sure you plan your space accordingly. If it were an option in White with SS handles, I probably would have gone for that instead of all SS, just find white appliances easier to maintain but they are hard to find now. Love the flex zone option but we haven't used it as a fridge yet.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great Refrigerator with a Bad Ice maker

Oz not the Doc 12/18/2018

Overall the refrigerator is great and looks good. However, the ice maker is a joke! The machine produces ice soooooo slow it is not able to support a family of 3 on a summer day. I had to buy a stand alone ice maker to make it through the summer days. Ice maker also starts frosting and is not producing ice because the frost jams the ice maker after a few months from the time I purchased. At first it will take a few months between frosting events but after about a little more than a year the ice maker frost build up every month. If I had known this when I looked into buying this unit, I would have looked at other brands first!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great refrigerator but icemaker is a piece of junk

KenD_CLT 12/6/2018

We've had ours for about two years. Already had one service call on the icemaker - they came out and replaced the bin and a controller board. We're now getting severe ice build-up inside the icemaker compartment. We've done everything - sealed the air gaps, ensured the water inlet was in the right place, checked the temperature in the compartment, etc. Everything we can find to try, we've tried. But about once every two weeks, we have to empty out the ice bin and take a hair dryer and defrost the icemaker. On a $2,700 refrigerator, I expect the icemaker to work, and work well, without a lot of intervention on my part. Repeated problems and we won't be buying any more Samsung appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I have not been pleased with this Fridge

jjw2018 11/27/2018

We have had little complaints like the shelving placement and too small of milk jug area in the door. This unit constantly looks dirty from finger prints! The biggest problem came when the ice maker leaked water in the unit and sealed in closed with ice! I am needing to thaw the unit now to remove all the ice from the ice maker. Three months and ice maker isn't working.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awesome product

Venksiva63 10/31/2018

I bought this fridge last year and we are loving this 4 door showcase model
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing refrigerator!!

Chavez714 10/31/2018

I bought it a month ago and I love the wifi feature on it. Also the fact that I can change the bottom doors to different tempetures.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

I wish there were independent cooler for water

blashop 10/31/2018

I like capacity for this fridge and that it can perform really well with full load. We use it heavily for a lot of stuff and it keeps it cool. I wish there were a feature where I could set the temperature of the water coming out from the dispenser. I want my food stuff to be at a colder temperature compared to my water.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Sheet of Ice forms on the regular in freezer

sjts 10/14/2018

Was loving it, until I started to have a sheet of ice forming in the bottom left freezer compartment. I'm at 1 year, 5 months outside of the one year warranty, so I'm on my own to repair this. As I'm sure Samsung won't cover whatever caused this design defect. My Kenmore Elite lasted 7 years with no issues, my Samsung made it to not even two years, and I get to spend money to repair it... Yeah!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

The Biggest Waste of Time In My Life!!! Beware

Disillusioned in Wa State 9/17/2018

Samsung Service is the Worst!! I received my new Defected (freezer zone areas at refrigerator temps & no lighting in freezer) 4door flex zone showcase refrigerator on 9/8 with No Warranty follow-up call for 18 days. Several hours of service calls with No Call Back!!! Not to mention that my only frig/freezer was this waste of a Samsung product which spoiled & thawed all my freezer food. DONT WASTE YOUR TIME ON A POOR SERVICE PRODUCT!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I want to refun.

Claire Noh 8/22/2018

I bought this 5monts ago. So many flies in There. I don't know how can I do?
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

SAMSUNG Kitchen Appliance

JerrierLovemyFridge 5/11/2018

OMG, I didn't think it was possible to fall in love with a refrigerator. but its true . I'm also speaking for my wife and two daughters who all ABSOLUTELY LOVE this new appliance. My daughters actually picked it out because they LOVE the access door feature to get their drinks and my wife loves the flexible freezer\fridge section!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

I love this fridge

vrans99 5/8/2018

The layout of the interior and the four doors style makes this fridge my favorite. Also, it runs so quiet that I am surprised. The convenience of using one bottom section as a fridge or freezer is super. I really like this fridge.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Overall refrigerator

ItalianMomma 1/28/2018

Absolutely love my new refrigerator. It is spacious and easy to find food. Love the drawers in the freezer and the ability to have more refrigerator space. Best designed refrigerator and freezer. Glad the price has dropped significantly in the past several years. I have wanted this style for years. Thank you
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

3 days - so far so good - Love our new fridge

lisalemony 1/6/2018

We spent more than we planned but I'm very excited to have a new fridge after 12 years. Even though we have the option of Flex zone on the bottom half of the freezer section, we need the freezer space so we haven't tried changing it... yet. I'm impressed with how quiet it is though we do hear the ice when it drops. I don't remember hearing the ice dropping in our old side by side. As I state above, it's only been 3 days since installation but absolutely no complaints so far.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Aesthetically pleasing but overall performance is concerning

TDCarter 10/28/2017

We purchased this fridge approximately a year ago and have had time to make sure that we were familiar with the functionality of the unit. Overall the refrigerator is aesthetically pleasing and the diversitility of the refrigerator is beneficial. We enjoy the ability to Simply lift up the shelves when placing in taller items, the fact that the drawers are nice solid clear unit supposed to wire in both the refrigerator and the freezer components, the ability to have the 4th door a refrigerator or a frigerator is optimal. Our concern is the poor performance of the ice maker, it is atrocious. There are two of us in our home and if we use 8 oz of ice it diminishes any availability for ice and takes probably eight hours to replenish that small amount. This would be very problematic for a household of more than two or anyone who likes ice or cold beverages. It is not an issue with our water lines because we have Apex high quality lines that lead to the refrigerator and the freezer is set on two below. I am not really certain how the freezer temperature would have impact in the ice maker since the unit resides in the refrigerator however when we called Samsung about our concern they suggested that we lower the temperature which we did but did not resolve the problem. I feel like at this price point any consumer should be able to have ice in ample amounts opposed to the limitations that does refrigerator has. With that being said I would not recommend this refrigerator to any consumer until Samsung comes up with a solution to the poor performance of their ice maker, additionally, the customer service and solution on this was completely unwarranted and did not resolve our issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awesome Fridge!!

Jeepgal 8/28/2017

Love, love, love this refrigerator/freezer! Saw this in the store and fell in love with the design. Looked around at different brands but came back to the first one I saw which was the Samsung. I've only had it a few days but I'm totally entralled about it. It has tons of space and love the FlexZone. Would definitely recommend!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Looks and More

dsohn659 8/14/2017

This fridge is very sleek in terms of appearance and works very well!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

A family-friendly refrigerator

UserFamily 7/17/2017

The 4-door flex-zone showcase refrigerator is a marvel in new technology and design. No matter what your family needs, this product has the ability to adapt and meet those needs . Do you need extra space for drinks or meats or fresh produce? Then just change the flex zone to the appropriate setting and you are ready to go. The set up options are limitless and should meet all of your family needs.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Samsung RF28K9380SR Flex Refrigerator

Myreview2u 1/30/2017

Great looking refrigerator. I like the metal cooling, show case door, flush door opening, flex freezer/refrigerator area, digital interior lighting, quietness & smart app features. I've only had it a few weeks so I don't know how durable it is at this point. Time will tell. However, I wish it had a longer warranty, 1 year doesn't seem like much for the price of this model refrigerator. Yes, I know they offer an "extended warranty", but that just cost more $ & this refrigerator costs enough as it is. I only hope lasts for many years because of the price.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

World Glass

Gudkid 12/17/2016

I bough this SS Refrigerator as an option to replace my Ge profile refrigerator, which I still used. This SS food showcase had all the feature, more than I expect and I love it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value