Makes great ice
BarryC
7/25/2019
This is our first KA ice maker and very pleased with volume and size ice.
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Yes, I recommend this product
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Very convenient
EKP1
6/12/2019
Great capacity and performance - we never run out of ice
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Yes, I recommend this product
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Plenty of Ice
Billgarner7
2/11/2019
Ice maker is a bit noisy but the ice is nice for drinks and there is plenty of it
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Yes, I recommend this product
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Great appliance!
Fatcat
1/25/2019
Love everything about it so far. It is super quiet and is always full of ice.
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Yes, I recommend this product
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Didn't work
Jean36
11/5/2018
I bought this Ice Maker in August. When finally delivered and installed, I found that it didn't work. I contacted Kitchen Aid. After going through their hoops to have it checked out, the service man said I was correct--it need a fan of some sort. Kitchen Aid said they would replace it. Now trouble begins. I was told Whirlpool Corp. would contact me. They did. I wasn't home and a number was left for me to call back. I have been calling this number back for days and the phone is never answered. I have now held a total of 6 hours and still no answer. I have emailed Kitchen Aid and Whirlpool. Nothing!!! It is now Nov. and I still do not have an ice maker.
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No, I do not recommend this product
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Perfect
Lanar
10/15/2018
Great product from a great company. We bought this one to replace a similar model we had for 14 trouble free years. It was easy to install for this 70 year old and produces clear ice with very little noise for an ice machine. The MAX feature produces ice quickly for heavy use such as entertaining large groups. No running out to buy ice with this machine.
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Yes, I recommend this product
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Great Machine, if you can keep it running
aantalis
10/9/2018
Purchased about 4 months ago, and worked great with plenty of clear cubes of ice, family loved it. Gravity drain directly down to a basement vented drain. One morning awoke to a loud squealing noise, melted ice and now wont make ice. I fear a compressor or water pump failure. Forget about anyone answering the phone for service, waited over 30 min twice and gave up. Sent an email and two weeks later was told there system couldn't upload my model and serial number and please respond by phone or chat! I will keep trying I guess. Will update with progress.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great ice but machine broke in 3 months.
Displeased in Petoskey
9/26/2018
I bought this machine three months going to very pleased with the type of ice that it put up. Nice clear cubes even with tapwater. Unfortunately The machine started screaming one morning And all the ice was melted. I let it sit for a week and tried it again and still loud screeching noise. Emailed KitchenAid three days ago and have gotten no reply yet.
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No, I do not recommend this product
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Lots of ice
Uncle Easy
9/14/2018
Ice maker works well, and keeps up with my usage. You can fill up your ice chest and big water cup in the morning, and still have a full ice reservoir in the evening for drinks and friends. It makes a little noise, but is worth it.
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Yes, I recommend this product
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Great Ice
rsper
8/29/2018
I bought this last week and so far so good. It makes great ice for cocktails!
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Yes, I recommend this product
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Awesome Ice!
joni24
8/13/2018
No complaints....the ice is wonderful and the amount is plentiful
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Yes, I recommend this product
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Much more quiet
gs2art
8/13/2018
I purchased the new KitchenAid in June but did not receive delivery until August. Summer is almost over with. I purchased it to replace a similar 13-year-old KitchenAid icemaker. The old one still worked but it was just tired. The new one was easy to hook up and get running. It took a day or so for the ice chamber to begin to fill appropriately. The only drawback is that it produces a significant amount of heat. With the temperatures over 100° outside the icemaker creates an excessive amount of heat in our kitchen and family room. Other than that the icemaker is functioning flawlessly.
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Yes, I recommend this product
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LOVE IT
50STATER
8/10/2018
MOST HEAVILY USED APPLIANCE IN THE HOUSE. GREAT ADDITION TO NTHE WET BAR
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Yes, I recommend this product
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Worked for 2 1/2 years; no service provided
Jed)
6/11/2018
I Bought this ice machine sept 2015. recently(April 2018) it stopped working. whirlpool attempted to send a repair person out six times to no avail. Either the service providers decided they can't work on ice machines or either they did not show up. Whirlpool finally decided to send me a new unit last week. It was cleaned regularly with solution and filter was changed like clockwork. Let's hope the replacement lasts longer than 2 1/2 years!!
Whirlpool was apologetic.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love having tons of ice!
jurl
3/1/2018
We are happy to have the looks and the quality of the ice maker. It was easy to install!
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Yes, I recommend this product
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awesome
jlr!
1/29/2018
great features...would highly recommend to others!!
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Yes, I recommend this product
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Great except for the mold
9/21/2017
We love our ice maker, other than the constant buildup of black and red mold in the back of the unit where you are unable to reach it. When we had a repairman out for a separate issue (that was taken care of under warranty), he indicated ours was cleaner than most and that there's no way to clean it other than by completely disassembling the unit. He tried to convince us that it doesn't touch the ice, but during the cleaning process today, it's clear the mold is spreading to areas touched by water/ice. I live in a very dry state with no added humidity in the air and the mold formed before the first cleaning cycle, and we run the cleaning solution through it more frequently than recommended. I've had the unit for almost three years now and love the ice, but am concerned about the health effects of ingesting moldy ice.
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No, I do not recommend this product
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Great ice maker!
8/31/2017
I bought this ice maker to replace the one that broke down and it is great!
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Yes, I recommend this product
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Great Ice Maker
8/23/2017
We bought this ice maker to replace an old one. So far it works great and makes a lot of ice. No issues with its operation and it is pretty quiet in comparison with our old one.
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Yes, I recommend this product
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8/10/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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"Decorator Ice"
8/6/2017
Great machine that produces crystal clear "decorator" ice in good quantities in a short period of time.
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Yes, I recommend this product
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My husband is thrilled!
8/3/2017
Had to replace our Maytag ice maker. It died 10 days after the 5 year warranty ran out. The KitchenAid makes ice faster and is much quieter. For some reason, the door won't fit under our counter top, so the door and handle stick out farther than I would have liked, but its location next to the fridge makes it so no one will get caught on the handle. Also, tried to install a water filter...very tight, and after the installation, the machine stopped making ice. When I removed the filter, the ice maker worked fantastically! Hope to have this machine for a long time.
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Yes, I recommend this product
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8/2/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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7/24/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So Far So Good
7/24/2017
I have had it for 2 weeks and it is making more ice than I can use. Great Value for the money.
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Yes, I recommend this product
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Great unit once complete
7/22/2017
The unit works great once completely assembled, but does not come complete from manufacturer. Unless used with an in floor gravity drain system, an optional drain pump kit is required to complete installation. This optional kit is another $450 above the cost of the ice maker. Although the optional kit is documented in the installation manual, it would have been nice to know it was required at the time I purchased the ice maker, both from a fully known cost perspective, and the fact that the pump kit must be ordered and requires about 2 weeks to receive.
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Yes, I recommend this product
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Always full. Runs quietly.
7/17/2017
Very happy with the performance of this ice machine. No complaints
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Yes, I recommend this product
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Great Ice maker!
7/2/2017
I love this ice maker. It makes great shaped ice!
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Yes, I recommend this product
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Major Headache....
7/1/2017
We bought this icemaker new from a local authorized dealer for our vacation home and have had nothing but problems. This icemaker has never worked. So far, over the last year, we have traveled out of town to the vacation home FIVE different times to meet the installers to attempt to replace and repair parts. Even after all this time, money and inconvenience this product still doesn't work. What a disappointment for us.
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No, I do not recommend this product
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Great ice maker
6/30/2017
This is a replacement machine. Much quieter and makes ice faster. Good shape cubes for drinks. Old Kenmore worked for 12 years, but was noisy. This is much quieter.
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Yes, I recommend this product
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Crystal Clear Ice
6/20/2017
The quality and quantity of ice is amazing. And it matches all the other Kitchen Aid appliances.
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Yes, I recommend this product
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Worth the search
6/17/2017
This is my second KitchenAid under-counter ice machine. My first KitchenAid ice machine lasted 17 years. When my original ice machine gave up the ghost I began searching for a replacement. I needed a 15" under-counter ice machine with a stainless steel door and a gravity drain. I looked at all makes and models and found KitchenAid, again, looked like the best option. However, the website makes it difficult to find the gravity drain. Finally I went into a retail location. A sales rep helped me find what I needed. The new ice machine has improvements over my old ice machine, like a built-in water filter. I'm looking forward to 17+ years of filtered ice from my new KitchenAid under counter ice machine. This is my favorite appliance in my kitchen.
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Yes, I recommend this product
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KitchenAid has great appliances - But not Icemakers
6/12/2017
I have had this ice maker for just over a year and it has gone out twice. Both times the water continues to run but it will not make ice. I have had the repair people out of fix it the first time and now (after just over a year and a repeat of the same issue) they want to charge me to fix it the second time. It is also very load compared to other icemakers I have had.
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No, I do not recommend this product
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Stainless ice maker
6/8/2017
For the money this is hands down the best ice maker on the market. The attention to details on the finish and handle make this look very high end. The ice quality is great. Little on the noisy side, but most ice makers are. I would highly recommend
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Yes, I recommend this product
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Great icemaker!!
6/8/2017
This is our second KitchenAid ice maker--and it is a real step up from the earlier one! Many new features like the built-in water filter. And this one looks as if it will be much easier to clean than the older one. It's also VERY quiet and keeps the ice bin full with no problem.
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Yes, I recommend this product
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Not that impressed.
5/26/2017
Within the first 3 months, the dealer had to replace the motor. Ice is good, but the bin never looks full. Now, a message is on the machine saying that it needs to be cleaned. I haven't had it 6 months yet. I had a Scotsman Ice Machine prior to this one. Wish I had stayed with them.
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No, I do not recommend this product
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Noisy compressor
5/26/2017
Ice maker makes ice fast but the whine of the Compressor is very annoying.
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No, I do not recommend this product
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Great unit
5/26/2017
Great ice. Replaced a previous model which had been in place for 14 years. I do wish there was a no handle version
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Yes, I recommend this product
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Love my ice maker
5/26/2017
Bought this new kitchen aid ice maker to replace one that was in the home we purchased. It works great. Just need to get used to the noises.
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Yes, I recommend this product
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Stylish Design
5/18/2017
I'm very happy with this Icemaker. I would've rated it 5 Stars but it makes more noise than I had hoped.
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Yes, I recommend this product
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Just what we needed.
5/8/2017
We now have plenty of ice for entertaining. Very handy.
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Yes, I recommend this product
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Abundance of ICE!!
5/8/2017
This is the best! KitchenAid has come a long way over the years in improving their ice makers. This is my third one in 18 years (moved & had to leave one behind) This model never skips a beat and is quiet and does not generate as much heat as others.
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Yes, I recommend this product
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What, no filter included?!?
5/4/2017
Our first KitchenAid ice maker lasted 11 years before requiring repair for a refrigerant leak and lasted another year after the repair. We installed the new ice maker yesterday around 5PM and had nearly a full bin of ice this morning. Our biggest disappointment (actually, my wife was mad as a hornet) is that there was no filter included with the ice maker. With the premium price for buying KitchenAid products, I expected a filter to be included. The instructions discuss the filter but do not mention that it is not included with the ice maker. I expected more than this from a premium brand.
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Yes, I recommend this product
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Replacement
5/1/2017
We had a similar one for years so bought the same as a replacement. The first one didn't work so refused to accept if it needed repair fresh from the factory. The replacement worked but not as well as it should have. A technician checked it and found a part had to be ordered and replaced. Since part installed, unit seems to be working ok but seems noisier than our old one and interior seems smaller. This one has water filter which the old one did not. Ice is good: nice and clear.
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No, I do not recommend this product
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This is a great ice maker.
3/29/2017
This is a great ice maker. My refrigerator ice maker could not keep up with the amount of ice my family was using. This one does. My family uses it all the time.
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Yes, I recommend this product
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3/29/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Not impressed
3/17/2017
It came dirty with no cleaner or filter. Then it is loud. Wish I would have gotten something else
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No, I do not recommend this product
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CHECK YOUR WATER FILTER!!!
3/12/2017
So far I am quite pleased with this ice maker (our second one). BUT, I chose this model because of the integrated water filter. Much to my surprise, I cleaned the machine for the first time yesterday and went to replace the water filter to discover there was no filter installed. My installer never said anything and I just assumed one came with the unit - as it does with a new refrigerator . Quite disappointed that I have been using the unit for 9 months with no filter installed. My fault??????? An installation problem? Would love to hear from kitchen aid .
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Yes, I recommend this product
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2/20/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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2/5/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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